ANSWERS TO THE MOST COMMON QUESTIONS.

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From booking and consultations to salon policies and etiquette. Please take a moment to review everything carefully so you can arrive informed, confident, and fully prepared for your appointment.

Still have questions? Contact Us.

  • Yes. All new clients are required to book a consultation before receiving any service. The consultation requires a $45 non-refundable deposit, which will go toward your service should you choose to book. Please do not book a service without completing a consultation first—your appointment will be canceled.

  • All appointments are made online through Acuity. Please read all service descriptions thoroughly and select the exact service(s) you need. Add-on options are available for any extras. Once booked, you will receive a confirmation email, followed by a reminder email and/or text 24 hours before your appointment.

    We recommend adding your appointment to your personal calendar to stay organized.

  • It’s a rolling calendar, so availability is shown for 8 weeks (or 65 days) at any given time.

  • We accept Cash, Zelle, and Apple Pay.

  • No extra guests are allowed in the salon. Children are only permitted if they are being serviced.

  • To reschedule, please use the link in your appointment confirmation email. All changes must go through Acuity.

  • There is a 10-minute grace period. If you’re running late, please communicate with us. After 10 minutes with no communication, your appointment will be canceled and must be rescheduled online.

  • A No Call–No Show will result in a one-year booking ban. Please respect the time reserved for your appointment and communicate if plans change.

  • Masks are optional. However, if you are sick or experiencing symptoms, please reschedule your appointment. If you arrive visibly ill, your appointment will be canceled. Our goal is to maintain a safe, clean, and healthy environment for all guests and staff.